AI First, Human When It Matters
Not every question needs a human. But when one does, AssistBot ensures a seamless transition with full context—no customer repetition required.
Key Benefits
- Instant alerts via Slack, Teams, or Discord
- Full conversation history synced to your team
- AI suggests when to escalate based on sentiment
- Customers never need to repeat themselves
- Take over the conversation with one click
How It Works
Connect your team communication tool (Slack, Teams, Discord)
Set escalation rules: keywords, sentiment, or explicit requests
When triggered, your team gets an instant notification
Click the link to jump into the conversation with full context
Why Human Handoff Matters
The best support experiences combine AI efficiency with human empathy. AssistBot's handoff system ensures that complex issues reach your team instantly, with every piece of context they need. No more "Can you start from the beginning?"—your agents see the full conversation, the customer's frustration level, and AI's attempted solutions. It's support that feels magical.
Common Questions
How does the AI know when to escalate?
Can I take over a conversation from my phone?
Ready to Try
Human Handoff?
Get started in under 5 minutes. No credit card required.
Explore More Features
Database Connection
Make your AI assistant truly intelligent. Connect your database and let customers query their data using natural language—no coding required.
AI Training
Feed your AI agent with your business knowledge. Upload documents, crawl websites, or add custom Q&A—your bot learns everything in minutes.
Live Visitors
Know who's browsing your site in real-time. See their journey, location, and engagement—then reach out proactively when they need help.